1. Introduction
Welcome to Excel Qhalif ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our administrative platform.
This Privacy Policy applies to the Excel Qhalif, which is designed for managing student records, educational programs, and related administrative tasks for Excel Qhalif Sdn. Bhd.
2. Information We Collect
2.1 Personal Information
We collect information that personally identifies you, including:
- Account Information: Name, email address, username, and password
- Profile Information: Avatar, position, role, and contact details
- Student Data: Names, IC numbers, birth dates, addresses, medical history, and educational records
- Guardian Information: Parent/guardian names, contact details, and IC numbers
- Teacher Data: Professional information, qualifications, and assigned students
2.2 Sensitive Information
We may collect sensitive personal information including:
- Medical and health information (diagnosis, medical history)
- Educational and developmental assessments
- Family background information
- Government identification numbers (IC)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Student Management: To maintain accurate student records and track educational progress
- Program Administration: To manage educational programs (EIP, OT, ST, etc.) and scheduling
- Communication: To communicate with guardians, teachers, and staff
- Reporting: To generate educational reports and progress assessments
- Legal Compliance: To comply with legal obligations and regulatory requirements
- Security: To protect against fraudulent, unauthorized, or illegal activity
- System Improvement: To improve and maintain our administrative platform
4. Data Sharing and Disclosure
4.1 We may share your information with:
- Authorized Staff: Teachers, administrators, and staff who need access to perform their duties
- Guardians: Parents and legal guardians regarding their children's education and progress
- Service Providers: Third-party services that assist in operating our platform
- Legal Authorities: When required by law or to protect our rights
5. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with our legal obligations
- Resolve disputes and enforce our agreements
- Maintain accurate educational and administrative records
When a student is deleted from the system, their associated guardian records are also automatically removed in accordance with our data management policies.
6. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (where legally permissible)
- Objection: Object to processing of your personal information
- Restriction: Request restriction of processing your personal information
- Data Portability: Request transfer of your data to another service
To exercise these rights, please contact us using the information provided below.
7. Data Security Measures
We implement security measures including:
- Secure authentication and access controls
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access logs and monitoring
- Staff training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure.
8. Children's Privacy
Our platform is designed for educational purposes and involves the collection of information about minors (students). We:
- Only collect information with parental/guardian consent
- Use the information solely for educational and administrative purposes
- Do not use student information for commercial marketing
- Maintain strict access controls for student records
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Sending an email notification to registered users
- Displaying a prominent notice in the admin portal
Your continued use of the platform after the effective date constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Excel Qhalif Sdn. Bhd. (1212310-A)
Email: privacy@qhalif.edu.my
Phone: +60 103367273
Address: No 19-1, 19-2, 21-1, 21-2 Jalan Reko Sentral 6,Reko Sentral, 43000, Kajang, Selangor D. E.
We will respond to your inquiry within 30 days of receipt.
12. Legal Basis for Processing
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable regulations, we rely on the following legal bases for processing personal data:
- Consent from the data subject or their legal guardian
- Performance of a contract or service provision
- Compliance with legal obligations
- Legitimate interests for educational administration
- Protection of vital interests